Coming 2026: Customer Contact Center

To our valued customers,

We recognize that many of you have experienced frustration with our current inbound call answering and the delays in returning phone calls. We appreciate your patience and want to assure you that your concerns have been heard.

In response, we are taking significant steps to improve your experience. We are in the process of establishing a dedicated Customer Contact Center that will handle all inbound calls. This new center is designed to make it easier to reach us quickly while providing each customer a more timely, personalized experience.

We are committed to having this new system fully operational by the first quarter of 2026.

As we implement these changes, there may be some temporary disruptions or adjustments. We kindly ask for your continued patience and understanding during this transition period. Our goal is to serve you better, and we are confident that these improvements will lead to a more responsive and satisfying customer service experience.

Thank you for your trust and support.