Careers

Community State Bank Summer Internship Opportunity

Are you ready to dive into the dynamic world of banking while gaining invaluable hands-on experience? Community State Bank is seeking enthusiastic and driven individuals who are eager to explore the diversity of the financial industry as a Summer Intern.

Position Overview:

As a summer intern at Community State Bank, you will embark on a thrilling journey of learning and growth. This internship is designed to provide you with comprehensive training and exposure to various departments within our bank, including customer service, operations, marketing, human resources, training and development, IT, lending, collections, and even our insurance services.

Key Responsibilities:

• Receive in-depth training to become proficient in teller services as a Personal Banker, assisting customers with transactions and providing excellent service at our local branches.
• Collaborate with operations teams to gain insights into the behind-the-scenes functions of banking, including administrative tasks and process optimization.
• Engage in discussions with senior management, including the bank’s CEO, to glean wisdom and understanding about the banking industry's trends, challenges, and opportunities.
• Explore different departments such as marketing, HR, training and development, IT, lending, and collections to understand their roles in supporting the bank's operations and growth.
• Learn about the various insurance services offered by our bank and how they contribute to our customers' financial well-being.
• Represent Community State Bank at select social and networking events, fostering connections within the community and showcasing our commitment to excellence and the community

Qualifications:

• High school graduates who are accepted into, or currently enrolled in a college or university program. Excellent opportunity for those pursuing a degree in finance, business administration, economics, marketing, accounting, or a related field.
• Strong communication and interpersonal skills, with a passion for learning and growth.
• Detail-oriented with excellent organizational abilities.
• Ability to work independently as well as part of a team.
• Must have reliable transportation.

Benefits:

• Paid internship with a commitment of 30-40 hours per week.
• Mentorship and guidance from experienced professionals in the banking industry.
• Opportunities for networking and professional development.
• Exposure to diverse areas of banking to help shape your career path.

Duration:

The internship opportunity typically runs 12 weeks (May through August), providing ample time for you to immerse yourself in the world of banking and make meaningful contributions to our team. Flexibility with the duration exists and should be discussed upon employment offer from CSB.

If you're ready to seize this exciting opportunity to explore a career in banking, we invite you to apply for our Summer Internship Program at Community State Bank. Come be a part of our vibrant team, where every day brings new challenges and opportunities to grow!

To Apply:

• Email letter and resume, including references, to Joshua Dortenzo at joshua.dortenzo@communitystate.bank no later than May 1, 2024
• Complete online application found at https://communitystate.bank/careers/

Community State Bank Personal Bankers are the first point of contact for most of our customers and must live out our Bank’s values and culture in every interaction.   Personal Bankers execute a variety of bank-related service functions in a respectable and friendly manner.  Personal Bankers are expected to serve the customer’s needs with accountability and innovation prioritizing knowledge of bank products, bank policy, and bank procedure.  They recognize the non-negotiable duty to serve the customers and communities in which we work with excitement and a smile.  Personal Bankers help maintain the safety and security of the bank and the customer through constant communication with co-workers and direct supervisors.

Education/Training:  A high school diploma or equivalent.

Skill(s):  Strong reading, writing, and grammatical skills; proficient analytical and mathematics skills; excellent communicative and interpersonal relations skills; proficient eye-hand coordination; proficient technology skills; ability to lift up to approximately fifty (50) lbs.; strong visual and auditory skills.

Experience:  A minimum of one (1) year of experience in banking, or related positions preferred.

General Responsibilities and Essential Duties:

Performs a variety of bank-related service functions in a respectable and friendly manner, serving the customer’s needs with accountability and innovation, prioritizing knowledge of bank products, bank policy, and bank procedure of which the following are illustrative:

• Greets and serves the customer by standing up, smiling, looking the customer in the eye, and using the customer’s name,
• Listens and hears the customer
• Is empathetic towards all customers
• Takes ownership of every interaction and transaction
• Provides assurance to every customer
• Engages in FAIR treatment of coworkers and customers (Friendly, Accountable, Innovative, and Respectful)
• Sells Cashier’s Checks and Money Orders
• Accepts deposits of various account types
• Identifies need for CTRs, SAR Referrals, BSA Reports, etc.
• Cashes checks within approved authority and operating policy
• Processes night deposits and mail deposits
• Processes Holds on customers checks
• Accepts loan payments.
• Processes safe deposit box rent, provides safe deposit box services, and accepts utility payments and other related payments
• Maintains an approved level of cash; turns in excess and mutilated cash
• Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis
• Verifies and scans all documentation and submission of batches efficiently and in a timely manner
• Maintains supplies and an awareness of Teller supply inventory control
• Verifies and wraps coin for vault cash control purposes
• Initiates Stop Payments
• Processes Cash Advances
• Processes Burial Account Payouts
• Closes Accounts
• Sets up Direct Deposit for Customer
• Processes Defer a payment
• Serves customers with Maintenance on Online Banking (passwords)
• Provides debit card maintenances
• Takes advantage of every opportunity to offer the Bank's products and services; actively refers customers to appropriate customer service personnel
• Participates in assigned community activities as scheduled.
• Coordinates specific work tasks with other personnel within the branch as well as with other departments in order to ensure the smooth and efficient flow of information.

Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.

Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, Fair and Accurate Transaction Act (FACT), Customer Identification Policy (CIP), etc.

Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.

Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.

Ancillary Duties

• May be required to balance and/or service ATM machines.

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Community State Bank Personal Bankers are the first point of contact for most of our customers and must live out our Bank’s values and culture in every interaction.   Personal Bankers execute a variety of bank-related service functions in a respectable and friendly manner.  Personal Bankers are expected to serve the customer’s needs with accountability and innovation prioritizing knowledge of bank products, bank policy, and bank procedure.  They recognize the non-negotiable duty to serve the customers and communities in which we work with excitement and a smile.  Personal Bankers help maintain the safety and security of the bank and the customer through constant communication with co-workers and direct supervisors.

Education/Training:  A high school diploma or equivalent.

Skill(s):  Strong reading, writing, and grammatical skills; proficient analytical and mathematics skills; excellent communicative and interpersonal relations skills; proficient eye-hand coordination; proficient technology skills; ability to lift up to approximately fifty (50) lbs.; strong visual and auditory skills.

Experience:  A minimum of one (1) year of experience in banking, or related positions preferred.

General Responsibilities and Essential Duties:

Performs a variety of bank-related service functions in a respectable and friendly manner, serving the customer’s needs with accountability and innovation, prioritizing knowledge of bank products, bank policy, and bank procedure of which the following are illustrative:

• Greets and serves the customer by standing up, smiling, looking the customer in the eye, and using the customer’s name,
• Listens and hears the customer
• Is empathetic towards all customers
• Takes ownership of every interaction and transaction
• Provides assurance to every customer
• Engages in FAIR treatment of coworkers and customers (Friendly, Accountable, Innovative, and Respectful)
• Sells Cashier’s Checks and Money Orders
• Accepts deposits of various account types
• Identifies need for CTRs, SAR Referrals, BSA Reports, etc.
• Cashes checks within approved authority and operating policy
• Processes night deposits and mail deposits
• Processes Holds on customers checks
• Accepts loan payments.
• Processes safe deposit box rent, provides safe deposit box services, and accepts utility payments and other related payments
• Maintains an approved level of cash; turns in excess and mutilated cash
• Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis
• Verifies and scans all documentation and submission of batches efficiently and in a timely manner
• Maintains supplies and an awareness of Teller supply inventory control
• Verifies and wraps coin for vault cash control purposes
• Initiates Stop Payments
• Processes Cash Advances
• Processes Burial Account Payouts
• Closes Accounts
• Sets up Direct Deposit for Customer
• Processes Defer a payment
• Serves customers with Maintenance on Online Banking (passwords)
• Provides debit card maintenances
• Takes advantage of every opportunity to offer the Bank's products and services; actively refers customers to appropriate customer service personnel
• Participates in assigned community activities as scheduled.
• Coordinates specific work tasks with other personnel within the branch as well as with other departments in order to ensure the smooth and efficient flow of information.

Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.

Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, Fair and Accurate Transaction Act (FACT), Customer Identification Policy (CIP), etc.

Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.

Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.

Ancillary Duties

• May be required to balance and/or service ATM machines.

Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.